AlbertaOur Kingsway Mall, Market Mall, Chinook Centre and West Edmonton Mall stores are open by appointment only. Book here.
BCOur Guildford Town Centre, Pacific Centre and Richmond Centre stores are open by appointment only. Book here.
ManitobaOur boutique at Polo Park is open by appointment only. Book here.
OntarioAs providers of an essential service, we are happy to welcome you at one of the following locations: Square One, Upper Canada Mall, Oshawa, Bayshore, CF Fairview Mall, CF Masonville Place, Mapleview Centre, Vaughan Mills Shopping Centre, CF Rideau Centre and CF Limeridge Mall. Book here.
QuebecAs providers of an essential service, we are happy to welcome you at one of the following locations: Saint-Viateur, Carrefour Laval, Dix30, Place Ste-Foy, Promenades Saint-Bruno, Galeries d’Anjou, Place du Royaume, Carrefour de l’Estrie, Promenades Gatineau, Galeries de la Capitale, Centre Les Rivières, CF Fairview Pointe-Claire and Place Montreal Trust.
What's it like in-store?Your shopping experience might differ a little from what you’re used to. But rest assured, our mission remains the same: to provide you with a remarkable (VIP!) eyewear experience. Here are some important details:
- Don’t hesitate to create a Wish List in advance. It will facilitate your experience.
- Unfortunately, you will not be allowed to come accompanied into the store.
- You will be asked to wait at the entrance of the store until we come and see you.
- You'll have to put on a mask and use the provided hand sanitizer. It's MANDATORY to come with your own mask, face shield or face covering. FYI, all staff will also wear a mask and/or a visor.
- You'll have to maintain a 2-metre distance between yourself and other customers.
- Upon entering the store, you will be seated and an optician or stylist will then assist you for 30 minutes. Appointments are a little longer than usual because we disinfect each pair of glasses before you try it on. We also clean all surfaces at least every two hours.
Come visit us online!As leading web providers of optical products, we are happy to be able to continue to serve you via our website. Find out how our styles suit you with our 3D virtual try on!
Contact our customer support team!We remain available to answer your questions by email, phone and live chat from Monday to Sunday, 9 a.m. to 9 p.m. ET.